Unified Endpoint Management: Optimising Mobility Operations

/ Services

Unified Endpoint Management

Greater numbers of BYOD, COPE and IoT devices are pushing organisations’ enterprise mobility programs to the limit. Our UEM services will fully optimise your operations and mitigate risks around security, connectivity and privacy management. Our capabilities range from reactive incident support to proactive management and consulting.

Low bandwidth? You need backup. Literally.

Implementing UEM as an endpoint management tool will reduce costs and security risks while freeing up internal resources to focus on more strategic initiatives.

/ capabilities

We make UEM simple with a broad range of capabilities to ensure all your endpoints get the support they need and you keep your peace of mind.

Installation

Ensure seamless and efficient deployment of UEM solutions with our expert installation services. We take the hassle out of setup, ensuring that your organisation’s UEM platform is up and running in no time. Our installation process is designed to minimise disruption, maximise your uptime and create a positive employee experience.

Remote Monitoring

Gain real-time visibility into the health and performance of your endpoints’ operating systems across your entire network. Our remote monitoring capabilities provide proactive alerts and insights, allowing you to identify and address potential issues before they impact the user experience. With remote monitoring, you can ensure the security and stability of your endpoints.

End User Training

Empower your end users with comprehensive training programs tailored to your UEM solution. Our training sessions cover everything from basic device management to advanced protocols. We equip your workforce with the knowledge and skills needed to make the most of UEM, while fostering a secure and productive environment.

Application Packaging

We take care of the complex process of preparing and packaging applications for deployment, ensuring compatibility and optimal performance across all your managed endpoints. Streamline software distribution and reduce compatibility issues with our expert packaging solutions.

MDM / UEM Management and Architecture

Our MDM/UEM managed services provide a robust foundation for your endpoint management strategy. We design and implement scalable solutions that accommodate the needs of your organization, while our ongoing management ensures that your UEM system remains efficient and secure.

Enterprise Enrollment

Effortlessly onboard devices into your UEM environment with our enterprise enrollment solutions. We offer seamless, user-friendly enrollment processes that reduce friction for end users while maintaining rigorous security standards. Whether it’s BYOD or corporate-owned devices, we’ve got you covered.

Asset Management Reporting

Make informed decisions about your endpoint assets with our comprehensive asset management reporting. Our reporting tools provide detailed insights into your endpoint inventory, helping you track device usage, compliance and lifecycle management. Leverage data-driven intelligence to optimise your endpoint investments.

Remote Rollout Support

Execute large-scale deployments with confidence using our remote rollout support services. We provide end-to-end assistance in planning, executing and troubleshooting rollout initiatives. Minimise downtime, reduce deployment risks and ensure a smooth transition to your UEM solution.

UEM Migration

We make the migration of your existing endpoint management solutions to UEM a breeze. We assess your current environment, develop migration strategies and execute seamless transitions. Our goal is to minimise disruption and ensure a smooth migration process, allowing you to harness the full potential of UEM.

Analytics

Our engineering experts can provide advanced analytics for your mobile fleet utilising the UEM environment tools. Customers will yield improved performance and reduced operating costs in application usage, along with greater insights into battery analytics.

/ UEM Plans

Our UEM plans are nothing shy of the best.

	Standard Plan	Fully Managed Plan
Service Management
Support Hours	Mon - Fri, 8am - 5pm	24 / 7 / 365
24 x 7 Level 1, Level 2	✓	✓
Incident Management	✓	✓
MDM Security Management		✓
Professional & Consulting	Standard Plan	Fully Managed Plan
Console Health Checks		Quarterly
OS Upgrades		Quarterly
Policy & Configuration Change Management	1 per month	4 per month
Application Management		4 per month
Golden Image Management	1 per month	4 per month
Asset Management	1 per month	4 per month
Monitoring & Reporting	Standard Plan	Fully Managed Plan
MDM Console Reports	✓	✓
Incident Reports*		✓
SLA Reporting		✓
Asset Management Reports	✓	✓