FLS – FAST LEAN SMART
Europe’s technology leader for real-time field service scheduling, dynamic appointment and time-of-day route optimisation.
REAL-TIME MOBILE WORKFORCE MANAGEMENT
FLS – FAST LEAN SMART develops award-winning dynamic scheduling, route optimisation and mobile job management solutions that enable digital transformation to achieve all-new levels of productivity and customer engagement. Customers range from 50 to 1000s of operatives, scheduling for maintenance, repairs, inspections, surveyors, and more.
Why FLS?
FLS VISITOUR produces the most accurate planning of appointments and routes that use actual traffic-based driving speeds for every road segment. With our real-time appointment scheduling and dynamic in-day re-optimisation, FLS VISITOUR can save your field service 30-50% of driving time which translates into more jobs achieved, more time with customers, and reduced fuel use and CO2.
Skills and materials rules maximise sooner attendance, first-time fix rates, and customer experience is optimised with support for 24×7 self-service, automated messaging, and live ETA. The solution minimises no-access rates and is operative-friendly thanks to intelligent real-time optimisation, including same day and rapid response.
Today, most job management software includes some form of field force scheduling capability, however, none offer truly cost-optimised appointment booking and scheduling that comes close to the accuracy and efficiencies that can be achieved with FLS VISITOUR.
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